Videos

Tomorrow is already here. Smart and green homes. Renewable energy. Interactive technologies. Clean tech products. Customer control and preferences. The near future will be full of fundamental changes for utilities, regulators, and costumers.

EcoAlign worked with the The Customer Care Research Consortium (17 major energy providers serving more than 40 million costumers) to develop a vision for a new customer experience in 2015 driven by the changes that need to occur and the opportunities that can be captured. Partnering with 8-Emmy Award winner Part2Pictures we articulated the vision through the creation of A Day in the Life of a Customer (DILO) multimedia production for multi-purpose use.

Click on the video below to view a small sample of the video.